Privacy Policy

1. Who we are

APTIM-Solutions Limited ("we", "us", "our") is a company registered in England & Wales (No. 11976801) with its registered office at 71-75 Shelton Street, London, WC2H 9JQ. We are the data controller for the personal data we collect through this website and our services. If you have any questions about this policy or our data practices, please contact us at info@aptim-solutions.com.

2. What data we collect

• Identity data — name, job title, and organisation
• Contact data — email address, telephone number, and postal address
• Technical data — IP address, browser type and version, time zone, operating system, and platform
• Usage data — pages visited, links clicked, and how you interact with our website
• Marketing data — your preferences for receiving communications from us
• Enquiry data — any information you provide when contacting us via forms, email, or telephone

3. How we collect your data

We collect data directly from you when you fill in forms, correspond with us, request a demo, or attend an event. We also collect technical and usage data automatically through cookies, server logs, and similar technologies as you interact with our website. We may receive data from third-party analytics providers such as Google Analytics, as well as publicly available sources such as Companies House.

4. How we use your data

• To provide and improve our services, including Orchestrate, the Disruptive Futures Platform, and our consultancy offerings
• To respond to enquiries and manage our relationship with you
• To send marketing communications where you have opted in or where we have a legitimate interest
• To administer and protect our website and business (including troubleshooting, data analysis, and system testing)
• To comply with legal and regulatory obligations

5. Legal basis for processing

We process your personal data on the following lawful bases: (a) your consent, where you have given it; (b) performance of a contract, where processing is necessary for a contract we have with you; (c) legitimate interests, where processing is necessary for our legitimate business interests and does not override your rights; and (d) legal obligation, where processing is necessary to comply with the law.

6. Data sharing

We do not sell your personal data. We may share data with trusted service providers who perform services on our behalf (such as hosting, analytics, and email delivery), professional advisers (such as lawyers and accountants), and regulators or law enforcement agencies where required by law. All third parties are required to respect the security of your personal data and treat it in accordance with the law.

7. International transfers

Some of our service providers are based outside the UK and the European Economic Area. Where we transfer your data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner's Office.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months after your last interaction with us, unless a longer retention period is required by law.

9. Your rights

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data in certain circumstances
• Restriction — request that we restrict processing of your data
• Portability — request transfer of your data to another organisation
• Objection — object to processing based on legitimate interests or direct marketing
• Withdraw consent — where processing is based on consent, you may withdraw it at any time

10. Cookies

We use cookies and similar technologies on our website. For full details of the cookies we use and how to manage your preferences, please see our Cookies Policy.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you wish to exercise any of your rights or have a complaint about how we handle your data, please contact us at info@aptim-solutions.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).